Skill Review: Cruise Planners

Cruise Planners is an Alexa integrated voice app specially developed in-house by Cruise Planners to impart a high-tech solution for its clients. The idea behind the making of this innovative voice app is to connect consumers with their personal Cruise planners’ travel agents. Clients can benefit from enabling the skill and entering their My Trips login when prompted, connecting them with knowledgeable agents to support them with requisite trip details, vacation highlights, payment information, etc.

The Alexa voice app at the very start offers users an array of interesting features they can take advantage of. The skill is readily capable of assisting users with details regarding cruise lines and ships as well as details about their travel agent. Another equivalent positive is the voice skill’s rendering of updates on remaining days until vacation, details regarding user’s final payment due date, trip details regarding the planned vacation, connecting with a personal agent, and general inquiries related to cruise lines or tours. Well, that being said, there seem to be a few downsides that could let down the anxious users at times. One of the downers is that the voice app abruptly stops after providing the requested piece of information. To add to that, there is no option to repeat, making it rather inconvenient for users having to revisit the skill to again access the needful information either for confirmation or to make a note of it for future purposes. Another downside is that the voice skill lacks a listing of the available cruise ships. Last but not least, the deficient help section as well as the shortage of helpful cues necessary to navigate the skill is yet another downer.

The VOGO Voice team scores this skill 3.4 out of 5 stars based on our rating system. Yet, you’ll have to try for yourself and see if it is an interactive cruising planner that will efficiently update on trip details, cruise lines, tours, and more. Bear in mind to link your Alexa account to make the most of what the skill has to offer. So why not try out the Cruise Planners and see if it offers the enriching, personalized experience you had anticipated.