Civic & Government

Civic & Government Solutions

Connecting governments, communities, citizens, and information through the Power of Voice.

Connect your citizens with the public services 24/7 through their smart speakers. Use our voice skills to support citizens and provide instant answers for laws, regulations, policies, community-level activities, requests processing, events, public holidays, pull out relevant records and more.

Our comprehensive voice tool helps in learning new potential questions and feedback from conversations with real citizens and give you useful insights about your citizens' needs.

Focus on what matters most in government

Designed specifically for civic and government agencies to help deliver high-quality services and give residents up-to-the-minute information.

Voice skills ensuring constant communication addressing a wide variety of citizen needs. Citizens get 24/7 automated guidance for reception hours, renewing license plates, parking authorizations, generate applications, extracting documentation and more. 

Accelerating Civic Innovation

Every day, governments are entangled by thousands of transactions in order to serve constituents. Things like processing payments, managing records, issuing licenses and reviewing claims. Imagine how much faster work could flow if you assist manual steps with automated voice solutions.

We provide government agencies the voice solutions you need to modernise citizen experiences, efficiently deliver services and increase citizen engagement.

Lower Manhattan at night in New York City
citizen experience
Instantaneous Citizen Assistance

We can help you navigate government websites and connect you to the information you need quickly and easily. Voice apps as a smart search assistant use search inquiry and get citizen access to the most relevant useful information.

The statistics predict that many public sector organisations will take advantage of new technologies and breakthrough innovations to become more proactive, automated, foresighted, data-driven, and citizen-focused.

Act as an Information Hub

Connect all the know-how spread across multiple departments to provide instant assistance in a single voice solution.

A voice technology to provide enhanced services to its citizens. With our platform, citizens can be enabled with better queuing experience and smart government agencies can connect with users efficiently. 

Businessman pointing at electronic document in touchpad during presentation
Businessman with briefcase looking at wristwatch
Effortless Experiences

Faster service for better civic engagement: Reducing citizen wait times always enhance the citizen experience. Rather than keeping citizens on hold, government agencies can use voice skills to handle simple customer requests immediately.

24/7/365 availability: Be it a 311 service for reporting issues and requesting service, consumers want services beyond the normal 9 am – 5 pm business hours. Why not have a voice skill that can provide services 24 hours a day?

Informational services
Deliver better experiences

Make it easy to find information, make requests, and track government services. Your citizens will thank you.

Drive workforce efficiency

The digital employee experience matters—a lot. Learn why and see what the future of work looks like for forward‑thinking agencies

Modernize and do more

Help your agents deliver mission outcomes with the resources and support they need. Automate workflows and streamline conversations into a single, voice -enabled solution.

Everything you need to build a great skill
An all-in-one platform

A platform that provides all the features you need in one place. 

Adding Answers

You can add hundreds of Questions & Answers easily to cover any questions asked during the conversation by your citizens. No coding required.


Use our dashboard to gain insights and perform optimizations.

Remove Data Silos

Remove data silos and collaborate across departments through our voice skills.

Expert Managed Services

We’re here to help. You can email or call our dedicated  team if you have any issues. Real support from voice skills experts.

Years of Experience

Eighteen years of deep data experience to build and deploy voice capabilities.

We’re here to serve your agency

Improve efficiency and engagement with a voice solution.

Federal & National Government
State & Local Government

Increase efficiency, simplify processes, and meet your mission requirements

Streamline operations, engage citizens, and empower employees

Featured Resources

A Smarter Voice Assistant Experience in Civic Space

Transforming & Redefining Civic Space with Voice Apps

Civic Innovation with Smart Speakers

Get in touch with pros and peers

Connect with experts at VOGO Voice  to discuss industry challenges and how to unlock your potential.