Library Services

Engaging library users through Smart speakers

Staying in communication with library users

Google Assistant and Alexa are growing at such a rapid rate that it is becoming harder and harder to know how these devices can be used by individual organizations.  to aid in that the VOGO Voice outreach team has been actively conducting surveys for and at local county libaries across the country.  During our time at these facilities we speak with users of those libraries and determine what was important to them and is there value in making use of these new smart speakers in home.
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What we found out is of the members we interviewed, 62% of the library users do have some Google or Alexa device within their home and use it actively.  Of those that do 81% visit the library once a month, 12% visit weekly.

What we have found in most cases smart speakers are not a replacement to existing forms of communications, instead it is the next form of engaging with your community. What we see that it complements those existing forms with on-demand access to those details that need to be accessed in the moment; and in many times those happen in places that smart speakers are accessible.

Survey

Participate in our Research

Library User

Voice App Consumer

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Library Staff

Voice App Provider

Complete our VOGO Voice survey to see if voice solutions are right for your library. Only takes 2 minutes.

Benefits for Libraries

autumn is a second spring

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look deep into nature

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study nature, love nature

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just let it rain

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