Voice-enabled devices augment employee capabilities and workforce productivity by freeing them from administrative tasks such as time logging, benchmarking budgets, data mining, etc. Employees can use voice commands to communicate with their enterprise applications to drive desired actions and outcomes with simplified interactions. The machine learning capabilities and predictive nature of digital assistants and other AI-powered technologies can help improve accuracy and cut down the time it takes to solve issues. It enhances creativity, user experience, and reaches higher-level results.
Voice powered devices are empowering organizations to be more productive and cost-efficient. Gartner predicts 25% of workers will use a virtual employee assistant every day by 2021. Voice devices can do a multitude of tasks like managing calendar & memos, meeting room experience, scheduling etc.therefore employees can have more time and resources to help drive innovation and decrease costs. By embracing voice, startups and enterprises can improve employee productivity, foster exquisite work culture, and can lower barriers to entry and efficiency.
Benefits that voice assistants brings to the organization management
- Introducing voice assistants to the workforce will positively impact consumer service and enhance user experience
- They can cut down the time it takes to solve problems, giving your employees more time to work on providing clients and consumers with successful solutions and services
- Streamlined operations: Accessing reports, analyzing data, and keeping crucial systems updated voice technology offers business seamless day-to-day operations
- Gathering information on customers' preferences, opinions, and buying patterns
A. Application of Voice-Enabled Devices in Human Resource Management
Voice assistant can help the HR team to streamline mundane work in recruitment such as providing information about job vacancies, job description, answering basic questions and checking off candidate’s qualifications, etc. This lets HR teams focus more on the human aspect of the hiring process, like getting to know the candidates on a more personal level that can be uncovered in a one-on-one session.
B. Application of Voice-Enabled Devices in Help Desk
Customers find it fairly reasonable to interact with voice assistants which are increasingly hassle-free, intuitive, and efficient. The seamless flow of instant information with intelligent processes is a delightful customer experience. Customers can ask questions without any wait times or hold with just a voice command. This allows for less staff and more focus on the more complicated needs. Businesses can define frequently asked questions and build interactive conversations to reduce the number of calls. User insights reports enable organizations to know what questions people are asking and learn if the answers are helpful by providing rating feedback. Voice is quicker and more convenient than typing making voice assistants a promising new customer support channel.
Voice powered devices are empowering organizations to be more productive and cost-efficient. Gartner predicts 25% of workers will use a virtual employee assistant every day by 2021. Voice devices can do a multitude of tasks like managing calendar & memos, meeting room experience, scheduling etc.therefore employees can have more time and resources to help drive innovation and decrease costs. By embracing voice, startups and enterprises can improve employee productivity, foster exquisite work culture, and can lower barriers to entry and efficiency.
VOGO Voice designs and builds engaging voice skills for industries including education, civic, transportation, business, and nonprofits using our robust voice user interface platform that allows data integration and in-depth customization. VOGO Voice build you the best of class voice app that is compatible with both Amazon Alexa and Google Assistant. Get in touch with our professional team today to hand your citizens, customers, and workforce a high-definition voice-activated solution to keep pace with their demand.